Refund policy

• Made-to-Order Basis:

Our garments are crafted with care, exclusively for you. After placing your order, we don't offer returns.

• Defects? We've Got You Covered:

If you encounter any issues with your purchase, we're here to assist. Reach out to us via email at info@theaaryashop.com, and we'll promptly address your concerns.

 Elegibility for Exchange

The size or prouct you receive doesn't match your order.

You discover a genuine problem with the quality or craftsmanship.

• Effortless Exchange Process:

To initiate an exchange:

• Inform us within 3 days of receiving your order. Provide us with: a) Order Number b) Delivery Address c) Explain why you want to return. If there's an issue, send us a picture.
• Ensure the items are in new condition, unworn, and with the original tags intact.

Contact Option:

• For any questions or assistance, our dedicated customer support team is here for you. Reach out through email at customersupport@info@theaaryashop.com or by calling +91 9930565216. Expect a response within 48 hours.

International Orders:

• Unfortunately, we cannot process returns for international orders.

Cancellation Policy:

• Cancellation Window:

• Orders can be canceled within 24 hours of the initial purchase. Beyond this timeframe, the cancellation may not be possible as we begin processing orders promptly to ensure swift delivery.
• Cancellation Process:

To cancel your order, please contact our customer support team at +91 9930565216 or email us at info@theaaryashop.com within the specified cancellation window. Provide your order details for quick assistance.

• Refund Process:

If your cancellation request is within the allowed time frame, we will initiate a refund. Please note that the refund process may take a few business days, and the funds will be credited to the original payment method.

• Made-to-Order Considerations:

For made-to-order items, cancellations may not be possible once the production process has begun. We recommend contacting us as soon as possible for personalized assistance.

• Exceptions:

Aarya Shop reserves the right to refuse cancellations if the order is already in advanced processing stages or if it involves customized or personalized items that cannot be resold.

We appreciate your understanding and cooperation. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.